Can I modify or cancel my reservation?
Advance Purchase Rates and Most Packages are non-Refundable after 24hrs of making the reservation. Qualified reservations, please cancel or modify by 4:00 P.M. (PST) 48 hours prior to your expected arrival date for a full refund of your one night's deposit. If your stay was booked over a minimum night requirement, you will be charged the full length of your reservation. For cancellations or modifications, please call Reservations at 800-843-7755
Do you require a security deposit at check-in?
Yes, Your debit/credit card used to secure your room is required at check-in. The hotel will authorize for the full amount of your stay plus an additional $100 per day to cover incidentals. The authorization will hold the funds until checkout, at which time the amount actually incurred during the stay will be charged.
When should I expect my security deposit back?
Refunds and authorized amounts may take up to 30 days after departure to be released by your bank or financial institution, the hotel will not be responsible for any resulting overdraft fees or charges.
Are there any resort or facility fees?
A $35 daily resort fee applies, which includes access to the fitness center, pool, and other amenities.
